Regional Manager position at Trinity Estates
Location – Homebased/South East/Home Counties
Working Hours – 09:00 – 17:15 Monday - Friday
Salary – Competitive
About Trinity Estates:
Trinity are one of the largest residential property management companies in England and Wales.
Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team.
Trinity is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that will match your skills and experience, as well as the following benefits:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description:
The Regional Manager is responsible for leading a team of Property Managers to deliver high quality Property Management services to our clients.
Key responsibilities and tasks include:
- The ability to deliver effective business process management with also being a Key Client management contact.
- Effectively lead and develop a team of Property Managers to ensure Trinity’s management obligations are met on all managed developments.
- Ensuring each of the Property Managers within the team are working effectively, identifying training requirements and implementing change as required.
- To ensure that Property Managers are equipped with the attributes and attitude to provide day to day management of a portfolio of developments driving proactive management and customer centric communication.
- To assess and identify where practices within the department can be changed to provide a better level of service to customers and clients while working closely with other departments within the business to ensure all teams are working collaboratively and effectively.
- To manage developer clients to encourage New Business opportunities for Trinity.
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
- Advanced level of experience within Residential Property Management.
- Ideally MTPI qualified.
- Proven track record in delivering excellent customer service.
- Full UK driving licence.
- Previous line management experience.
- Proven track record of budgeting and account management.
- Advanced understanding of leasehold property legislation including Building Safety and Compliance.
- High levels of attention to detail.
- Effective client handling skills.
- Ability to drive and promote improvements with peer groups and work effectively and confidently with all levels of the business.
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Trinity Estates on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.