Position: Regional Manager
Location: Hybrid/Reading office minimum 2 days per week
Working Hours: 08:30 – 17:00, Monday - Friday
Salary: Competitive
About Chaneys Chartered Surveyors:
Established in 1959, Chaneys is a trusted property and asset management company serving the Thames Valley area for over 50 years. With a client-focused approach, professional expertise, and a Chartered status, we have earned a strong reputation. Our diverse clientele includes Management Companies, Resident Associations, Developers, and Landlords.
Chaneys Chartered Surveyors is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
The company offers various benefits, including:
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Job Description:
The Regional Manager is a key leadership role and is responsible for leading a team of Property Managers to deliver high quality Property Management services to our clients. Key responsibilities and tasks include:
- To effectively lead and develop a team of Property Managers, ensuring each of the Property Managers within the team are working effectively, identifying training requirements and implementing change as required
- Carry out development audits as necessary to ensure Chaneys responsibilities are met
- Manage a small number of key Chaneys client accounts, to include client meetings attendance
- Manage performance effectively, recognising and rewarding good performance and ensuring poor performance is resolved effectively within a timely manner
- Ensure all monthly and quarterly reporting is completed accurately and in a timely manner
- Effectively manage the customer relationship in the event of issue escalation
- To liaise with the accounts department to ensure that the team are providing accurate financial management for their developments
- To ensure all Health & Safety and Industry legislation is understood and adhered to by the property manager team, ensuring safety and compliance is treated with the high priority it deserves
- To actively source new business opportunities
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
- Must have previous experience in a managerial position
- Ideally MTPI qualified (or must be willing to work towards)
- Must have experience in the residential property management sector
- A proven track record in customer service
- Must have a full UK driving license (maximum 6 points)
- Effective client handling skills
- Must have good negotiation skills and attention to detail
- A proven track record of budgeting and account management
- An understanding of leasehold property legislation
- Excellent communication skills both written and oral
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Chaneys Chartered Surveyors on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team at 020 7702 0701, quoting the reference number #LI-EJ1.