Job Title: Apprentice Accounts Assistant
Location: Head Office – Hillcrest Estate Management – 174 Whiteladies Road, Clifton, Bristol, BS8 2XU
Working Hours: Monday – Friday, 9am–5:30pm
Salary: £15,600 per annum
About Hillcrest Estate Management:
Hillcrest Estate Management, founded in 1985 by Arthur G.W. Jenner, is a respected entity in the Residential Block Management sector, with offices in Bristol and Essex. With over 40 years of industry experience, we stand as one of the most established firms in the field. Hillcrest’s exclusive focus on Leasehold Management underscores our dedication to providing specialised expertise in this area.
Hillcrest Estate Management is part of the Trinity Property Group, an Odevo Group Company.
Benefits:
We value and promote a positive work-life balance. Providing a balanced, enjoyable career is important to us, and we work hard to make sure everyone feels a valued part of our organisation. You will receive a competitive salary that matches your skills and experience, as well as the following benefits:
- 24 days annual leave for work-life balance
- Discounts on shopping and services through Perkbox
- Employee Assistance Programme for confidential support
- Hybrid and flexible work opportunities
- Financial support for personal development
- Opportunities for career growth
- Recognition incentives
- Cycle to Work scheme for a healthy lifestyle
- Employee Referral Scheme for potential bonuses
Job Description:
The Accounts Apprentice is responsible for providing efficient and effective administrative support to the Finance Team. The role performs a wide variety of functions to fulfil its objectives, whilst ensuring a high level of customer service is delivered both internally and externally.
As part of the requirements of the role, there will be the expectation that you undertake an Accounts (AAT) Apprenticeship. In return, we will support you in developing your skills and knowledge through a combination of hands-on role activity and study via the training provider.
Key responsibilities and tasks include:
- Entering Service Charge budget detail and creating on-account periodic charges
- Managing and invoicing monthly collections on rent accounts
- Monitoring and reconciling the rent bank account on a weekly basis
- Dealing with requests and queries from property managers
- Handling customer queries by telephone and email
- Assisting with other accounts-related activities where necessary
- Applying balancing charges and credits and issuing demands once year-end accounts are available
- Ensuring the accounts system is kept up to date and invoices are input correctly
- Processing daily receipts from internet banking into accounting software
- Covering daily banking, customer receipts and processing cheque payments to suppliers as required
- Monthly reconciliation of designated client bank accounts
- Processing supplier payments through the batch BACS payment system, issuing remittances and filing paid invoices
- Providing excellent communication with customers via telephone, email and correspondence
- Supporting additional administrative duties where required
Qualifications and Skills:
Candidates for this position should have the following skills and qualifications:
Essential Skills
- Personable, with the ability to manage challenging supplier interactions while remaining flexible to meet business and client needs
- Naturally inquisitive with the ability to review and improve internal systems and processes
- Strong attention to detail, with the ability to make informed decisions
- Excellent communication skills (written and verbal)
- Highly computer literate, including intermediate Microsoft Office skills
Desirable Skills
- Experience within an office-based environment
- Client-focused, organised and self-motivated with the ability to work to tight deadlines
- Experience within the finance or accountancy sector
- AAT Part Qualified or willingness to work towards this qualification
Qualifications & Education
Ideally educated to GCSE (or equivalent) standard, with minimum grades A–C in English and Maths.
Application Process:
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
For further information, or to explore more opportunities, you can visit Hillcrest Estate Management on LinkedIn or our website. If you have questions or would like more details, you can contact our recruitment team quoting the reference number #LI-MS1.