SENIOR PROPERTY MANAGER
- Rendall & Rittner • Competitive • Hybrid - London
ROLE OVERVIEW
You will take the lead on two prominent mixed residential developments in London, comprising around 1,000 homes, with further phases and new instructions anticipated as the portfolio grows. You’ll be the anchor point for residents, clients and suppliers, shaping a gold standard management service that’s proactive, transparent and commercially sound.
Backed by a full onsite estates team, you’ll set the rhythm, ensure compliance and deliver excellent resident experiences. You’ll be on site in London at least two days each week, and attend our Vauxhall office monthly to collaborate with colleagues and stakeholders on strategy, budgets and performance.
ROLE EXPECTATIONS
Most days, you’ll be steering service delivery across your developments: leading your on-site teams, driving maintenance and compliance, and keeping clients and residents fully informed. You’ll plan and run major works through robust Section 20 consultation, manage budgets and contracts, and use data and insight to continuously improve standards and value.
WHAT SUCCESS LOOKS LIKE
- Residents feel listened to and see timely, visible action on issues and improvements.
- Section 20 consultations are compliant, well-communicated and deliver best value without surprises.
- Budgets are accurate, transparent and on track, with clear forecasting and variance control.
- On-site teams are engaged, performing strongly and aligned to agreed KPIs and SLAs.
- Compliance, H&S and risk actions are complete and evidenced, with audit-ready records.
- Client relationships are trusted partnerships, with clear reporting and proactive recommendations.
HOW YOU'LL SPEND MOST OF YOUR TIME
- Leading and coaching the estates team to deliver consistently high site standards.
- Planning, procuring and managing contracts and works, including end-to-end Section 20.
- Overseeing budgets, service charges, arrears oversight and monthly performance reporting.
- Conducting regular site visits (minimum twice weekly) and resident/client meetings.
- Managing compliance, H&S and risk actions, and closing out audit findings promptly.
- Coordinating stakeholders to mobilise new phases and drive continuous improvement.
WHO THIS ROLE IS FOR
- You thrive in a fast-paced, resident-focused environment and take ownership from day one.
- You balance strategic thinking with hands-on delivery and clear, confident communication.
- You build strong relationships with clients, residents, contractors and colleagues alike.
- You are highly organised, data-minded and comfortable making well-evidenced decisions.
- You enjoy leading teams, setting high standards and celebrating collective wins.
EXPERIENCE THAT HELPS
- Managing large, multi-block developments with complex services and stakeholder groups.
- Running major works from scoping to completion, including consultation and procurement.
- Building and managing service charge budgets, forecasts and financial reports.
- Applying health, safety and compliance frameworks across residential estates.
- Mobilising new sites or phases and improving supplier performance through KPIs.
WHAT WE OFFER
- Competitive salary
- Discretionary bonus
- 25 days holiday plus bank holidays, with the option to buy or sell holiday
- Salary sacrifice scheme
- Private healthcare (subject to seniority or 3 years' service), life assurance
- Telus Health wellbeing platform
- Free eye tests and Cycle to Work scheme
- Enhanced maternity and paternity pay (service-dependent)
- Fully funded training and professional development
- Long service reward, from 5 years' service
- Employee referral scheme, up to £1,500
- Staff social events
ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide. Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement. Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on your leasehold management expertise, Section 20 delivery, stakeholder leadership and real-world problem solving through case-based scenarios
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.